All Wiring Needs Cable & Wiring Installation 843.460.4575
Fully cloud enabled business phone systems with powerful features and VoIP technology, all for a low monthly fee.
1. VoIP Office Communicator
The hub of your office. Instant message your colleagues, transfer calls, activate audio conferences and much more. Will become as important as the phone itself and you’ll feel lost without this business enhancing unified communications platform. It’s good then that it’s available to you wherever you go.
Designed to keep you versed in customer and user behavior, Smart-Stats enables you to make pro-active and informed decisions based on trending key factors. Know what’s happening in your business and act upon it.
3. Virtual receptionist
virtual receptionist routes your calls for you, removing the need for a human switchboard. It’ll save you time, money and make your customers happy.
4. Home working
Snowing outside? Don’t want to get wet? Feel like staying in your pajamas for the day? That is fine; you can get full office functionality from the comfort of your bed.
5. Call recording
Record calls for training, security and customer service purposes. Listen to your calls back and perfect your craft.
6. Free VoIP-to-VoIP calls
Calling between offices just got cheaper. Much cheaper. You won’t pay anything for calling numbers on your system.
7. 24/7 support
Talk to a human and solve any problems that you might have, every minute of every day.
8. Hot desking
Desk surf around your office. Don’t be confined to one workspace, use your login details to go work wherever you’ve got Internet.
9. Inclusive minutes
A whole bunch of local, national and international minutes available to you to make calls without spending a penny.
Know who’s on the phone and who’s not by using Presence. Never get the engaged tone again!
11. Call monitoring
Are you a statistics junkie? Keep a record of the all calls happening in your office, in real-time, too!
12. Follow me
Leaving the office? No problem, have your calls follow you around and receive them on whichever device you are currently using.
13. Service messages
Play service messages before calls or during out-of-hours to give callers important information about your business.
Transforms your caller experience by reducing wait times, cutting abandonment rate and allowing you to answer more calls.
15. CRM integration
Easily integrate with several CRMs like Salesforce, Sugar, Zoho and Call Pro, giving you more functionality than you thought was possible.
16. Call center functionality
Wall-boards, statistics and plenty more features make it easy for you to control your call center communications with a business VoIP solution.
17. Inbound call escalation
Never miss a call again, even when a team or department is unavailable thanks to our advanced call answering functionality.
18. Phone Numbers
Local, national or even International. Whichever telephone numbers you need, we can supply them in abundance, giving your customers extra flexibility in calling you.
19. User control panel
Empower your employees to control the routing of their calls and other features with your own customizable control panel.
20. Flexible answering
Use virtual receptionists to route calls to departments or individuals, without the need for human intervention.
21. Business Internet
Internet services optimized for VoIP give your calls, however many, the crispest of quality.
22. Soft phones
Sometimes you need flexibility. Soft-phones allow you to make calls through your business telephone system using your tablet, computer or even a mobile phone!
23. Disaster recovery
Your communications are safer with VoIP. If your old school telephone system POTS goes down, you’ll need an on-site telephone engineer. With VoIP? You’re online again in just minutes.
24. Multi-site working
Do you have multiple offices? Great! Business VoIP solutions seamlessly work across all sites. There’s no need for connecting cables, just fire up your Internet and you’re ready.
25. Quick provisioning
Business VoIP and speed go hand in hand. Services such as telephone numbers, SIP trunks and additional extensions are with you much faster than traditional services.
26. Video conferencing
Stop letting people hide behind a telephone. Doing business face-to-face is proven to increase sales, whilst also helping you improve client relations.
27. Vanity numbers
Vanity telephones numbers that pop off the screen, paper, tongue. Get a number that looks great and is easy to remember for your customers. Win/Win.
28. On-screen directory
Stay organized and see your contacts on the screen. Sort into groups, transfer calls and see who’s available and who’s not at any given time.
29. Account management
There’s nothing quite like dealing with a human. From the moment you begin, you’ll have your own personal account manager to cater to your every communication need.
30. Audio conferencing
Two-way calling is so old fashioned. Arrange audio conferences with internal and external participants.
Bored of dialing telephone numbers? Click-to-dial telephone numbers in emails, browser or MS Office applications.
32. Call whispering
Shh! Coach staff through calls without the caller hearing. Also, take over the call if you want to show them how it’s done.
33. Per user pricing model
Some companies will try and make you pay for users you don’t have. Not us, you’ll only pay for the amount of users that are using the system.
34. Skills-based routing
Route calls based on the agent performance and ability. This is great if you have a top salesman whom you want to give first refusal on calls.
35. Call queues
Ensure your customers go to the right place by automatically distributing inbound calls and manage expectations by letting them know their place in the queue.
36. Music on hold
Don’t give your customers the silent treatment whilst they’re on hold. Play a selected track from our library or even upload your own to ease the pain of waiting.
From small office phone systems to large scale business operations, our cloud phone systems offer a range of features to meet your business needs. Cloud based and always available, it’s the complete business phone system that grows with you.
Contact us for an estimate: 843.460.4575